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Due Diligence

Industry: LegalTech

Role: Product Designer

Overview

This case focuses on designing a due diligence workspace for legal teams conducting M&A reviews.

I structured complex ownership data, review workflows, and client-facing outputs into a single interactive system that supports accuracy, collaboration, and faster decisions under tight deal timelines.

Problem

  • Legal due diligence relied on fragmented internal tools and manual workflows, leading to duplicated data, inconsistent records, and rework.
  • Reviewing complex ownership structures across large M&A transactions was slow and error-prone due to lack of structure and visibility.
  • Teams needed a structured, collaborative way to produce accurate, client-ready outputs under tight deal timelines.

Process

Research

  • Analyzed how legal teams run due diligence across discovery, review, and reporting, focusing on handoffs, rework, and data duplication.
  • Mapped the existing offline workflow (documents, spreadsheets, email) to pinpoint where structure, visibility, and automation were missing.

Key Insights

  • A single, system-driven workspace outperforms document-based cycles by reducing fragmentation and improving speed and consistency.

  • Clear ownership and live, structured outputs remove coordination overhead and eliminate repeated Word rework.

Solution

Project overview and prioritization
  • A centralized dashboard surfaces active projects, ownership, deadlines, and blockers to support fast triage and planning.
  • Quick access to recent activity reduces context switching and helps teams stay aligned under tight timelines.
Structured project workspace
  • Each project is organized into a single workspace for documents, findings, requests, and collaboration.
  • Clear ownership, permissions, and status tracking reduce ambiguity and coordination overhead.
AI-assisted document review
  • Documents are analyzed in context, with key clauses, entities, and dates surfaced directly in the viewer.
  • Findings, notes, and excerpts are anchored to source text to preserve traceability and review confidence.
Issue tracking and resolution
  • Legal issues are logged with severity, ownership, and status to track resolution end-to-end.
  • Linked evidence and affected entities keep risk assessment grounded in source material.
Client-ready reporting
  • Reports are built directly from validated findings using structured sections and templates.
  • Inline editing, review comments, and versioning reduce Word rework before export.
Visual ownership mapping
  • Interactive company diagrams visualize ownership structures and relationships across entities.
  • Risk hotspots and open issues can be spotted quickly and shared as report-ready snapshots.

Impact

Digitizing due diligence replaced Word/email cycles with one auditable workspace, cutting prep time and boosting delivery predictability.

TIME TO MVP

11 weeks

Plan: 12 w → Actual: 11 w

-8%

COMPONENT COVERAGE

78%

Before: 0% → After: 78%

+78 pp

DEMO PREP TIME

10 min

Before: 30 m → After: 10 m

-67%

Before: plan & sprint-1/2 baseline; After: MVP code-freeze & first demo, same scope. Period: project start → first demo. Medians; normalized/anonymized.

Business meaning
  • Predictable delivery (on-time / on-budget) reduces risk and unlocks early sales conversations.
  • High first-pass handoff and component coverage lower development costs for subsequent iterations.
  • Faster preparation of interactive reports makes demos more persuasive and shortens feedback cycles.

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